Returns & Refund Policy
- Products that are damaged or wrong on arrival can be exchanged. Contact us within 3 days of receiving, with photos of the parcel and product.
- For hygiene reasons, opened food products cannot be returned unless damaged or the wrong item.
- Refunds (if approved) are made to your bank account within 7–14 working days after the product is received back.
- Return shipping costs are borne by us if the error is on our side.
Contact: prohelzhq@gmail.com